Waiver, Terms & Conditions
Waivers
All guests on a backcountry holiday with Mistaya Lodge are required to sign a Release of Liability, Waiver of Claims and Assumption of Risk Agreement. This document must be signed by you and witnessed by one of our employees prior to leaving the staging location. By signing this document, you waive certain legal rights including the right to sue should you become involved in an accident. Please read and understand the waiver before you arrive, if you have any questions about the waiver please contact your lawyer or our office before the start of your vacation. Additional forms will be required to be signed for minors by their guardian. Please do not print this waiver – there will be a copy for each guest to sign at the hangar.
Mistaya Waivers
All guests are required to read and agree to the waiver:
Click here for a copy of the Winter waiver.
Click here for a copy of the Summer waiver.
Click here for a copy of the indemnification waiver for guests 19 years or younger.
Terms Of Service
- All payments are non refundable
- To confirm your reservation a 25% non refundable deposit must be made.
- Final payments are due before May 1 before departure date (summer reservations) November 1 before departure date (winter reservation)
- If you must cancel your vacation and you or Mistaya are able to find a replacement, we are able to change the name on a reservation with a $100 admin fee. This is subject to Mistaya approving new guest(s) and their details.
- Your vacation plans involve helicopters and a stay in a remote area. Mistaya will not be responsible for delays due to bad weather, snow conditions, wildfires, guest travel delays, government restrictions, illness or illness exposure, extra. Any additional or unscheduled helicopter flights needed by guests will be at their own expense. We highly encourage you to purchase Trip interruption, medical and evacuation insurance. You can try Uniglobe Travel if you need help
- Mistaya Lodge Ltd. reserves the right to cancel any or part of a tour. If we do, all payments will be refunded in full. Trip delays or cancellations due to events uncontrollable by Mistaya Lodge (Weather, Wildfires, illness, illness exposure, extra) our terms of service will hold all extra flights are at the expense of the guest. Payment in part or in full is taken as agreement of the above terms.
- All guests on a backcountry holiday with Mistaya Lodge are required to agree to and sign a Release of Liability, Waiver of Claims and Assumption of Risk Agreement.
